Effective date: 20 September 2026
This Privacy Policy explains how ApnaDHA.com collects, uses, stores and shares information when you browse the website, create an account, post a property, submit a buyer or tenant requirement, use professional profiles, contact us or interact with related services.
1. Information We Collect
Account & Identity Information
- Name, email address, phone number and account role.
- Profile information provided by buyers, tenants, owners, agents or agencies.
- Authentication information and account verification status.
- Where Google sign-in is used, information supplied through the permitted Google authentication scopes, such as basic profile identity and email address.
Property & Requirement Information
- Property details, location, price or rent, size, photos, features, project and availability information.
- Buyer or tenant requirements, including market, phase or sector, property type, budget, size, timeline and additional details.
- Contact information you choose to make available to relevant marketplace participants.
Technical & Usage Information
- IP address, browser, device, operating system and approximate location derived from technical data.
- Pages viewed, searches, clicks, form interactions, referrals and other website usage events.
- Cookies, local storage and similar technologies used for login, preferences, analytics, advertising measurement, security and performance.
Communications
We may retain messages, support requests, contact-form submissions, emails and marketplace communications sent to us.
2. How We Use Information
- operate user accounts and authentication;
- publish and manage property listings, requirements and professional profiles;
- match buyer and tenant demand with relevant properties, agents or agencies;
- send transactional messages, account notices and relevant requirement or marketplace alerts;
- respond to support, business, advertising and editorial enquiries;
- moderate content and reduce fraud, spam and platform abuse;
- measure website performance and improve products and user experience;
- measure advertising and campaign effectiveness where applicable;
- comply with legal obligations and protect users, the platform and third parties.
3. Public & Marketplace Information
Property listings, professional profiles and selected requirement information may be publicly visible. Contact details for requirements may be gated behind login or other access controls depending on the feature. Information you publish for marketplace use can be seen, copied or contacted by other users, so only provide details you are comfortable using for that purpose.
4. Cookies, Analytics & Advertising Technologies
ApnaDHA may use first-party cookies and third-party analytics or advertising technologies, including tools such as Google Analytics and Meta technologies, to understand site usage, measure conversions, improve services and evaluate campaigns. These technologies may process device identifiers, browser information, IP-derived information and interaction events.
You can control cookies through your browser and any consent or privacy controls made available on the site. Disabling some technologies may affect website functionality or measurement.
5. How We Share Information
We do not sell personal information as a standalone data product. We may share or make information available in the following circumstances:
- Marketplace participants: where necessary for property, requirement or professional-contact features.
- Service providers: hosting, email, authentication, analytics, security, payment, advertising, development and other vendors that help operate the platform.
- Legal and safety purposes: where reasonably necessary to comply with law, lawful requests, protect rights, investigate abuse or prevent harm.
- Business restructuring: if the platform or relevant business assets are reorganised, financed, sold or transferred, subject to applicable law.
6. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, including account operation, marketplace history, fraud prevention, legal compliance, dispute handling and legitimate business records. Retention periods can vary by data type and account status.
7. Security
We use reasonable technical and organisational safeguards intended to protect platform information. However, no website, email, device or internet transmission can be guaranteed completely secure. Users are responsible for protecting their account credentials and should notify us if they suspect unauthorised access.
8. Your Choices & Requests
Subject to applicable law and technical limitations, you may request access to, correction of or deletion of personal information associated with your account, or object to certain marketing communications. Some records may need to be retained for legal, security, fraud-prevention or legitimate operational reasons.
You can also deactivate or close certain marketplace content, such as active requirements, through available account controls.
9. Third-Party Links & Services
ApnaDHA may contain links to third-party websites, social networks, maps, messaging services or other services. Their own privacy policies apply to information they collect.
10. International Service Providers
Some technology providers used by ApnaDHA may process or store information outside Pakistan. Where this occurs, information may be subject to the laws and safeguards applicable in those locations and to the provider’s contractual terms.
11. Children
ApnaDHA is intended for users aged 18 or older and is not designed for children to create property or transaction accounts.
12. Changes to This Policy
We may update this Privacy Policy as the platform, technology, law or business practices change. The latest version and effective date will be posted on this page.
13. Contact
For privacy questions or data requests, contact us through apnadha.com/contact/ or email admin@apnadha.com.